NUI Galway has an official and detailed Student Complaint Procedure. For more information about the Students Complaint Procedure click here

If you need more advice on the procedure, contact the Vice-President/Education Officer in the Students’ Union offices or email him/her on su.education@nuigalway.ie

Download the Student Complaint Procedure Form

If you have a complaint about an exam, you can contact the Education Officer for advice. If you feel your exam result was unfair, check out the Examinations Office’s website for information on re-checks and appeals, which can in some cases improve your result.

View Re-checks/Appeals Info

If you were affected by family or personal illness, bereavement of family or friends, or other extenuating circumstances which you believe adversely affected your exam results, an exam appeal might be a good option for you. Again, contact the Education Officer for information first.